Contact us
Questions about SMS pricing, setup, billing or your data? A real person on the Midgard team replies to every message — usually within one business day.
Privacy & POPIA requests
Access, correction or deletion of personal information handled by our Information Officer.
support@sendmidgard.comSupport hours
Monday to Friday, 08:00–17:00 SAST (UTC+2). Messages sent over weekends and public holidays are answered the next business day.
Where we are
Midgard is operated from Cape Town, South Africa. All pricing is in ZAR and billing runs through PayFast.
Prefer to talk it through?
Book a free 30-minute setup call and we'll help you connect your store and launch your first cart-recovery flow.
Looking for our policies? Read the terms and privacy policy.